Listen before interpreting
Keep the person’s words and preferences visible before others add meaning.
About KnowMyWhy
KnowMyWhy is being developed to help people capture Moments without reducing them to a score, a label or a single explanation — and to make the person’s own perspective easier to keep in view.
The question at the centre
“What might help us understand why?”
The purpose
A brief Moment can carry useful information about context, communication, regulation, safety, belonging or what helped. KnowMyWhy preserves that detail without pretending that software can decide what it means.
Keep the person’s words and preferences visible before others add meaning.
Notice what was happening around a Moment without treating context as proof of cause.
Let themes support a conversation, not become an automated judgement.
The product principle
KnowMyWhy started from personal reflection, not institutional recording. Families can use it independently, then optionally connect trusted people around the same young-person record when shared understanding would help.
The product remains useful even when no school or professional account is connected.
Shared information can travel across authorised accounts while private Moments remain creator-only.
KnowMyWhy is not a diagnostic, clinical, therapeutic, safeguarding or emergency service. The closed beta is being used to test usefulness, permissions and boundaries before wider release.
Join the conversation
Whether your interest is personal, professional or connected to a potential pilot, you can share what would make KnowMyWhy more useful and responsible.